Reference

Terms That Govern Your wg777 Account

These terms set out what you agree to when you open and use a wg777 account — covering deposits via DANA, OVO, and GoPay, how withdrawals are processed, and what we expect from you. Access is available where local law in Indonesia permits.

Account EligibilityWallet & Payment RulesWithdrawal ConditionsAccount ConductJurisdiction Clause
wg777 Terms That Govern Your wg777 Account
TERMS CONTACT

Questions About These Terms

If something in these terms isn't clear, or you want to raise a concern about how they've been applied to your account, reach out through any of the channels below. Our team handles terms and account queries directly — no automated deflection.

Live Chat Open the chat widget from your account dashboard. Terms and account queries are handled by the same team as general support — no separate queue.
Email Support Send your query to our support address from the email registered to your account. Include your account ID so we can pull up your record without back-and-forth.
Help Centre The Help Centre has a dedicated section for account policies. Search for the specific clause you have a question about — most common queries are answered there.
HOW WE HANDLE IT

Account Security and Your Rights

Your account data and wallet details are held under standard security practices. Here's how we handle the areas that matter most to you as an account holder.

Data Retention We keep your account records for as long as your account is active and for a period after closure, as required by applicable regulations. You can request a summary of what we hold.
Cookie Use We use session cookies to keep you logged in and functional cookies to remember your wallet preference — DANA, OVO, or GoPay. No third-party ad tracking cookies are placed without disclosure.
Account Security Login uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, lock your account immediately from the security settings page and contact support.
Requesting Changes To update your registered wallet, email address, or personal details, submit a request through live chat or email with your account ID. Changes to payment wallets require re-verification.

Common Questions on These Terms

These are the questions we get most often about how our terms work in practice — covering your account rights, wallet rules, and what happens when things need to change.

No. Each person may hold one account only. Duplicate accounts are a breach of these terms and will result in both accounts being suspended pending review.

Submit a closure request through live chat or email. Any pending withdrawals are processed to your registered DANA, OVO, or GoPay wallet before the account is closed.

Contact support via live chat or email with your account ID. We'll compile your account activity and personal data record and send it to your registered email address.

We update terms when services or regulations change and note the revision date. Continued use of your account after a revision means you accept the updated version.

Where any part of these terms conflicts with applicable local law in Indonesia, local law takes precedence for that part. The remaining terms stay in effect as written.

This is a security requirement. Matching the withdrawal wallet — DANA, OVO, or GoPay — to the one registered on your account protects against unauthorised fund transfers.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.